Contact Info and Tech Support

Online contacts

1. e-mail: soft@webby.com
2. ICQ:
   • # 4037665 (Helmut)
   • # 805982 (Natalie)
   • # 35243735 (Vic)

Phone/fax/pager

1. phone: 403 995 6545 (GMT -08:00)
2. fax: 403 995 6554
3. e-mail to pager gate: pager@webby.com (140 characters max, use for REAL emergencies only)

Snail address

  Webby, Inc
  Box 1447
  Okotoks, 
  Alberta, T0L 1T0
  Canada

What is and is not included in free software support

Included:

1. consultations on:
   • setup
   • customization
   • maintenance
   • upgrades
   • any questions related to this manual
2. re-installation in case of webhost outages and server software upgrades
3. free enhanced listing in MyPostCards.com directory

Not included or only available through an optional separate order:

1. consultations on:
   • HTML, CSS, SSI, Java and Java-script authoring
   • basics of webserver maintenance
   • image processing and optimizing
   • marketing, advertising and promotion
2. re-installation:
   • if software is damaged NOT as a result of webhost outages and server software upgrades
   • in case of webhost changes

All of above can be ordered separately from Webby Insider Shop

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